Q: What's your sample and production lead time?
A: The lead time for samples takes around 3-7 days, and mass production lead time is about 2-3 weeks.

Q: How do you ship the goods?
A: It depends on the customer's demands. If with full containers, we suggest shipping by vessel. If with small order volumes and urgent orders, we'll suggest shipping by air freight or international couriers.

Q: Where is your company located?
A: Our company and factory are located in Shenzhen, China (No. 79, Langbei Village Industry Road, Tongde Commity, Baolong Street, Longgang District, Shenzhen City, Guangdong Province, China).

Q: Can you arrange a visit to your factory?
A: Yes, of course.

Q: Can you provide customized products as per our requirements?
A: Yes, of course.

Q: Do you test all your products before delivery?
A: Yes, of course. We will do 100% testing and provide a test report before delivery.

Q: How long is your item's delivery time?
A: It is normally 10-30 days. Usually, it depends on order size, quantity, configuration, etc.

Q: What payment term can you accept? What price term can you accept?
A: We can accept T/T, L/C, etc. We can accept EXW, FOB, CFR, CIF, DDU, etc.

Q: What after-sales service can you provide?
A: We can provide 24 hours' technical support online by email, phone, video, etc.

Q: How many countries have you exported to? How do you establish long-term relationships and cooperation?
A: We have exported to over 30 countries in Asia, Middle East, Africa, Europe, North America, South America, etc. We will offer good quality, service, and price to ensure customer satisfaction. We consider our customers as our friends to help them solve problems.